FAQs

Where is Fauniverse located? Are there any physical stores?

Fauniverse operates exclusively online through its online shops. This choice allows us to operate very economically. Wherever possible, we at Fauniverse try to pass this economic advantage on to our customers.

Are there any discounts or coupons?

We regularly offer our customers discount codes and products at discounted prices. You can find an overview of current offers on our dedicated pages Discounts and Special Advantages.

How long does a Fauniverse shipment take?

Normally, our shipments take 4 or 5 business days. You can find more detailed information on this topic in the section Shipping Costs and Times.

How can I pay on Fauniverse?

You can conveniently pay with us using all common payment methods. Cash on delivery, advance bank transfer, prepaid cards, as well as credit card and PayPal payments are accepted.

Why is Fauniverse so economical?

Fauniverse is a company that operates exclusively online. This way, we avoid the costs of physical stores, and this saving translates into an advantage for our customers. Furthermore, we are constantly striving to increase the efficiency of our supply chains and over the years we have developed a well-established logistics system at a European level.